Maintenance

Regular Inspections: We conduct scheduled inspections of CCTV cameras, recording devices, cables, and other system components to check for signs of wear, damage, or malfunctions. These inspections help us identify potential issues early and prevent system downtime.

Cleaning and Calibration: Our maintenance team performs regular cleaning and calibration of CCTV cameras and lenses to ensure clear and accurate video capture. This includes removing dust, debris, and smudges from camera lenses, adjusting focus and zoom settings, and optimizing camera angles for optimal coverage.

Software Updates:SecureSurrondings stays up-to-date with software updates and firmware upgrades for CCTV systems. We regularly install the latest patches, security updates, and feature enhancements to keep the system running smoothly and protect against vulnerabilities.

Storage Management: We manage storage capacity and retention settings for recorded footage to prevent storage overflows and ensure efficient use of storage space. This includes archiving old footage, adjusting recording settings based on client needs, and optimizing compression techniques for maximizing storage capacity.

Battery and Power Checks: For wireless or battery-powered cameras, we conduct checks on battery health and power supply to ensure uninterrupted operation. We replace batteries as needed and verify power sources to prevent power-related issues.

Network Monitoring:SecureSurrondings monitors CCTV system networks for performance issues, bandwidth utilization, and network security. We proactively address network congestion, connectivity issues, and potential cyber threats to maintain system integrity.

Emergency Support: Our maintenance services include 24/7 emergency support for clients experiencing critical issues with their CCTV systems. We provide rapid response and troubleshooting assistance to resolve issues and minimize downtime.

Client Training and Support: As part of our maintenance services, we offer ongoing training and support to clients on how to perform basic maintenance tasks, troubleshoot common issues, and maximize the effectiveness of their CCTV systems.

By implementing proactive maintenance practices, SecureSurrondings ensures that our clients' CCTV systems remain operational, reliable, and effective in providing continuous security surveillance.